smart holidays® is committed to protecting the users’ privacy. This Privacy Policy statement explains the collection of data and the procedures of the website (“website”). By accessing the website, you are consenting to the collection of data and to the procedures described in this privacy statement.
Other smart holidays® services referred to on this website have their own privacy statements, which can be accessed by clicking on the respective hyperlinks.
Collection of Personal Information
Whenever necessary, a request will be made for information that identifies the user (personal information) or information that allows us to contact the user in order to provide a service or perform a requested transaction, as well as to send information about the products and services provided by smart holidays®. The personal information which we collect can include the name, identity card and tax identification numbers, email address, telephone number, and address.
The website can collect certain information about the access itself, such as the name of the Internet Service Provider (ISP) and the Internet Protocol (IP) address through which the user accessed the Internet; the date and timing of the access; the parts of the website which have been accessed, and the Internet address from which the user connected to our website. This information is used in order to help improve the website’s navigation, analyze trends, and manage the website.
To prevent that your email address or other personal information is collected and used by third parties for inappropriate or harmful purposes, smart holidays® recommends that you take extra precaution when posting a real email address or other personal information on newsgroups, chat rooms or other public forums.
Use of Personal Information
Any personal information collected on this website will be used to operate it, to provide services or to perform any transaction(s) which the user requests or authorizes.
For that purpose, smart holidays® may use the personal information to provide services to customers, improve the website and any services or products related with smart holidays®, and to make the website easier to use by eliminating the repetitive introduction of the same information or personalizing the website with the user’s preferences and interests. So as to give you a consistent user experience in your interactions with smart holidays®, it is possible that the information collected by the website is combined with information collected by other smart holidays® services.
Personal data might be used to provide important information about the product or service that you are using and also to provide important notifications. In addition to that, with the user’s permission, we might send information about other smart holidays® products or services, and/or share information with any smart holidays® partners so that it is possible to send the user information about their products and services.
For the user to make a booking on the website, we will combine the data of the access to the website with the personal information provided at the time of register in order to provide the user with personalized content - with the respective permission of the user.
When the user agrees to receive promotional emails it is possible that the website uses the personalized hyperlinks or similar technologies to control the email hyperlinks on which the user clicks. This information can be associated to the personal information so that the user receives more accurate email communication or booking information. Each email communication includes a cancellation hyperlink that allows the user to stop receiving this kind of information.
smart holidays® hires, on occasion, other companies to provide limited services on behalf of smart holidays®, such as promotional campaigns, sending information about new products, special offers, and other services. These other companies only get access to the personal information necessary for the service to be executed. These companies are obliged to maintain the confidentiality of this information and they are forbidden from using it for any other purposes.
Participation in these services is always optional.
smart holidays® may reveal personal information if such is demanded by law or if, in good faith, it believes that that is necessary in order to be in conformity with the edicts of the law, to protect and defend any rights or property.
Control of Personal Information
Any personal information that the user provides on this website will not be shared outside of smart holidays® without the user’s permission, with exception of what is determined in the terms of this Privacy Policy.
Be aware that this privacy statement, as well as any decisions that the user makes on this website, may not necessarily apply to the personal information the user gives to smart holidays®  in the context of other services or products operated separately.
smart holidays® may periodically send emails informing the user about security issues related to the access to the website or confirming requests of products or services. In some cases, contact with the client is a necessary part of the service. It is not possible for the user to cancel the reception of those messages, since they are considered essential for the service requested by the user.
Access to Personal Information
The user may review and edit the personal information and contact preferences previously provided to the website. It will be requested that the user logs on to the website with the email and password defined at the time of the creation of the account before the personal information can be accessed.
Security of Personal Information
smart holidays® is committed to protect the security of all personal information of the website users. In all areas of the website where personal data is collected, its transmission is encrypted using a Secure Socket Layer (SSL) protocol with 256 bits encryption keys.
Using this technology, the data sent by the user to the website is encrypted using a 256 bit key, which is currently the most secure encryption form supported by internet browsers.
Protection of Children’s Personal Information
This website is aimed at a general audience and does not intentionally collect information about children.
This website uses cookies to ensure the integrity of the registry process and to personalize the website. A cookie is a small text file which is placed in the hard drive by a web page server. Cookies cannot be used to execute software programs or transfer viruses into the computer. Cookies are uniquely assigned to the user and they can only be read by a web server in the domain that has issued them.
One of the main purposes of cookies is to provide a convenience feature to save the user’s time. For example, if you personalize a web page or navigate within a website, a cookie allows the website to recover specific information during subsequent visits. This simplifies the process of delivering relevant content, eases site navigation, along with other advantages. When the user returns to the website, the previously provided information can be recovered so the user can easily use the website features that had been customized.
Most internet browsers automatically accept cookies, but it is possible for the user to modify the browser settings so it doesn’t accept them if the user wishes so. If the user chooses not to accept cookies, he may not benefit from the full interactive functionalities of some websites he visits.
Application of the Privacy Policy
If you have any questions about this statement, please contact us.
Changes to this Privacy Policy
On occasion, smart holidays® will update this Privacy Policy. When we do, the “Latest update” date at the start of the document will be revised. We ask that the users review it periodically so they are up-to-date on how to help protecting the personal information we collect. Continued use of the service constitutes the user’s consent to the terms of this statement of privacy and any future updates.
Contact Information
smart holidays® thanks the users for any comments concerning this Privacy Policy. If you consider that the website does not comply with this statement, please contact us on the website or by post to the address provided below. We will take action as soon as possible, within commercially reasonable limitations, in order to detect and solve the situation as quickly as possible.